Terms and Conditions
1. Introduction
Welcome to GD ECOM. We are a premium digital agency specializing in high-performance Shopify development and bespoke web solutions. By digitally accepting our Proposal or engaging our services, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between the Client and GD ECOM.
2. Services & Project Initiation
Digital Acceptance: A project is officially initiated only after the Client has digitally accepted the Project Proposal or Quote (e.g., via an online signature, a "Confirm" button in our proposal software, or written confirmation via email).
Binding Agreement: Digital acceptance of the Proposal constitutes full acknowledgement and acceptance of these Terms and Conditions.
Scope of Work: Specific deliverables, project phases, and timelines are defined in the accepted Proposal.
3. Payment Terms
Deposit: To secure a project slot and begin development, a minimum non-refundable deposit of 50% of the total project value is required immediately upon acceptance.
Final Payment: Project completion and "Go-Live" will only occur once the remaining 50% has been settled in full.
Late Payments: Invoices not paid within 14 days of the invoice date may incur a late fee of 5% per month.
4. Hosting, Maintenance & Domain Management
Hosting Services: GD ECOM provides hosting and ongoing maintenance for custom-built projects.
Annual Billing: Hosting, maintenance, and yearly domain registration fees will be billed to the Client annually via an automatic invoice.
Email Services: If a professional email service (e.g., Google Workspace) is connected to the domain, the Client is responsible for paying these third-party costs directly via their own bank account.
5. Intellectual Property & Ownership
Agency Ownership: GD ECOM retains full ownership of all original source code, visual code, proprietary frameworks, and development files created or used during the project.
Client License: Upon full and final payment, the Client is granted a non-exclusive, non-transferable license to use the final deployed website for its intended business purpose. The Client does not have the right to resell, redistribute, or modify the underlying source code without prior written consent from GD ECOM.
Agency Attribution: GD ECOM reserves the right to place a small, professionally designed "Powered by GD ECOM" credit (including our logo and a link to our website) in the footer of the Client’s website. The Client agrees not to remove or modify this attribution without prior written agreement.
Portfolio Rights: GD ECOM retains the right to showcase the completed project in our professional portfolio and marketing materials.
6. Liability
Outcomes: GD ECOM does not guarantee specific financial returns or search engine rankings.
Third-Party Platforms: We are not liable for any indirect or consequential damages (such as loss of profits) resulting from downtime or errors caused by third-party platforms like Shopify or external hosting providers.
7. Privacy & Confidentiality
We operate in full compliance with international data protection standards (GDPR). GD ECOM only processes data necessary to execute our services and maintains strict confidentiality regarding your business strategies and credentials.
8. Termination
Project Cancellation: The Client may terminate the project via written notice. The Client remains liable for all work performed and costs incurred up to the date of termination.
Maintenance Cancellation: Maintenance and hosting agreements require a notice period of 30 days prior to the next annual billing cycle.
Inactivity: GD ECOM reserves the right to terminate the agreement if the Client is unresponsive for more than 30 consecutive days.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from these terms shall be submitted exclusively to the competent courts in the district where GD ECOM is registered.
10. Contact Information
Agency Name: GD ECOM
Email: info@gdecommerce.nl
CoC No: 91011752